Despite Some Transparency, Arvada Website Comes Up a Little Short

A local government’s website often is the front line of communication, giving residents both a first impression and a deeper basis to determine whether elected officials have effectively established confidence and trust.

The City of Arvada has sought to put its best foot forward in some aspects of customer service and transparency. But a number of opportunities exist to improve the Arvada website and its usefulness to concerned taxpayers and other community residents. Analysis and suggestions are based on an informal site audit I performed on March 6-8.

…Read the rest of my article at Watchdog Wire Colorado….